Frequently Asked Questions about Apple Pay, Google Pay and Samsung Pay

Mobile Pay Video


What is Apple Pay, Google Pay and Samsung Pay?

Apple Pay, Google Pay and Samsung Pay are options for mobile payment systems. They turn your smartphone into a mobile wallet, allowing you to pay for purchases in stores and apps without needing your physical debit card.

Which app do I choose?

Apple Pay can be downloaded on most iPhones.

Google Pay is available for download on most Android devices, including Samsung. While it can be downloaded on iPhones, it will have limited functionality.

Samsung Pay is only available on Samsung devices.

How do I set up the app on my phone?

Apple Pay

  1. Go to the Wallet app
  2. Click the plus sign
  3. Click Continue
  4. Select the card type
  5. Scan the card or manually type in the information
  6. Agree to the terms and conditions
  7. If prompted, call the phone number provided for identity verification

Google Pay

  1. Open the Google Play store
  2. Download the Google Pay app
  3. Open the app and select the language
  4. Under Payment, select Add Payment Method
  5. Select Debit Card
  6. Scan the card or manually type in the information
  7. Agree to the terms and conditions
  8. Call the phone number provided for identity verification

Samsung Pay

  1. Open the Google Play store
  2. Download the Samsung Pay app
  3. Open the app
  4. Under Payment, select Add Payment Method
  5. Register a Samsung Pay PIN for payment authentication and app protection
  6. Select Debit Card
  7. Scan the card or manually type in the information
  8. Agree to the terms and conditions
  9. Call the number provided for identity verification

How do I use the app?

Apple Pay

Pay with iPhone with Face ID

  1. Double click the side button
  2. Glance at your iPhone to authenticate with Face ID or enter your passcode
  3. Hold the top of your iPhone near the payment terminal until you see “Done” and a checkmark on the display

Pay with iPhone with Touch ID

  1. Rest your finger on Touch ID
  2. Hold the top of your iPhone near the payment terminal until you see “Done” and a checkmark on the display

Pay with Apple Watch

  1. Double click the side button
  2. Hold the display of your Apple Watch near the payment terminal
  3. Wait until you feel a gentle tap

Pay for Apps or within Apps

  1. Tap the Apple Pay button or choose Apple Pay as your payment method

Google Pay

Pay at Stores or Restaurants

  1. Unlock your phone near the register
  2. Google Pay will open

Pay on Websites and Apps

  1. Tap the Google Pay icon at checkout

Samsung Pay

Pay in a Store

  1. Wake up your phone and unlock it
  2. Hold the back of your phone close to the payment terminal for a few seconds
  3. When you’re done paying, a blue checkmark will appear on the screen
  4. If prompted, follow the instructions on the screen to sign or enter your PIN

Where can I use the app?

Apple Pay

Use Apple Pay wherever you see one of these symbols:

Google Pay

Use Google Pay wherever you see one of these symbols:

Samsung Pay

Use Samsung Pay wherever you see the wireless payment symbol:

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